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Reputation (formerly, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow.

Daniel Fleming

Managing Partner

Parag Rathi


"Many firms can provide capital, but what I found unique about RCC was their ability to provide strategic guidance every step of the way. Dan Fleming was on our board and he always challenged our assumptions and forced us to stress test our financial models. Additionally, Dan pushed us to be aligned with standard SaaS metrics. Based on the ongoing support from RCC, we had a successful exit in 2018 selling our company to Reputation."

Jon Schepke

Former CEO, SIM Partners (now Reputation)